Privacy Policy

Effective Date: January 8, 2025

At Dubunie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, www.dubunie.com, or make a purchase. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal information and non-personal information to provide you with the best service possible.

Personal Information: When you make a purchase or register on our website, you may be asked to provide personal details, including but not limited to:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit card, PayPal, etc.)

Non-Personal Information: We also collect non-identifiable information about your use of our website, such as:

  • Browser type
  • IP address
  • Device information
  • Pages viewed on our site
  • Time spent on our site
  • Referring website (where you came from)

This non-personal data helps us analyze trends, administer the site, and improve our services.

2. How We Use Your Information

We use the information we collect to enhance your experience and process transactions. Specifically, we may use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including confirming your order, shipping your items, and sending you tracking information.
  • Customer Support: To respond to your inquiries, provide assistance, and address any issues related to your orders or products.
  • Personalization: To tailor the content and offers on our website based on your preferences and behavior.
  • Marketing: With your consent, we may send promotional emails, newsletters, and offers related to Dubunie’s products and services. You can opt out of these communications at any time by clicking the unsubscribe link in any email we send.
  • Improving Our Services: To analyze how our website is used, diagnose technical problems, and improve user experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for specific functions necessary to operate our business, including:

  • Payment Processors: To securely process your payments and complete your transactions.
  • Shipping Providers: To fulfill your orders and deliver your products.
  • Marketing Providers: To send promotional emails and manage our digital marketing efforts.

These third-party providers are obligated to protect your personal data and use it only for the purposes we specify.

Additionally, we may disclose your information if required by law, such as to comply with a subpoena, court order, or legal process.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about how you use our website. Cookies are small text files stored on your device that help us enhance your browsing experience by remembering your preferences and improving site functionality.

You can manage cookie settings through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL (Secure Socket Layer) encryption for transmitting sensitive information, such as credit card details, during checkout.

While we take reasonable steps to protect your data, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information. These include:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections or updates to any inaccuracies.
  • Opt-Out: You may opt out of receiving promotional emails from us at any time by clicking the unsubscribe link in the email or contacting us directly.
  • Delete Your Data: In certain circumstances, you may request the deletion of your personal data, though this may limit our ability to fulfill some services, such as processing returns or warranties.

To exercise these rights or if you have any concerns about how we handle your information, please contact us at info@dubunie.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to information collected through www.dubunie.com. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.

9. International Users

If you are accessing our website from outside the United States, please be aware that your information will be transferred to and stored in the United States. By using our website and providing your information, you consent to the transfer of your data to the U.S. and the processing and storage of your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Thank you for trusting Dubunie with your personal information. We are committed to safeguarding your privacy and providing you with the best shopping experience possible.